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Support

How to reach the HugeOne team, plus answers to the questions we are asked most often.

On this page
  1. Need help?
  2. What is HugeOne?
  3. How do founders apply?
  4. How do I close my account?
  5. Where are the Terms and the Privacy Policy?

Also see: Terms and Conditions · Privacy Policy · Cookie Policy

This page answers the questions we are asked most often. If you cannot find what you need, write to us at support@hugeone.io and a person will reply.

Need help?

Email support@hugeone.io for anything about your account, a startup profile, or how HugeOne works. For company and partnership enquiries, write to info@hugeone.io.

What is HugeOne?

HugeOne is a place to discover startups and follow the people building them. You can watch short videos from founders, follow a company, read its profile and see how it progresses over time.

HugeOne does not offer investing today. There is no investing, no payments and no money moves through the service. You cannot buy shares, send funds or complete a transaction here. Regulated investing is planned for the future and will only open once the relevant authorisation is in place.

How do founders apply?

Founders register their startup through the founder portal at founders.hugeone.io. You create an account, tell us about your company and submit it for review. Accelerators and incubators can bring a whole group of startups through the same portal.

How do I close my account?

Investors can close an account inside the app under Profile, then Personal details, then Close account. You can also sign in at investors.hugeone.io and close it on the account page. Founders and startup team members can email support@hugeone.io and we close the account for you. Full details are on the account closure page.

Where are the Terms and the Privacy Policy?

You can read the Terms and Conditions, the Privacy Policy and the Cookie Policy at any time. They explain the rules of the service, how personal data is used and which cookies we set.

HugeOne

Follow startups like creators
and invest if they deliver.

info@hugeone.io

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